Privacy
Policy.
At Giftisan, we respect your privacy and are committed to protecting the creative and personal information you share with us.
1. Information We Collect
We collect information you provide directly to us: name, email address, contact phone number, shipping address, and shop/product details. We also collect usage data to improve your browsing experience.
2. How We Use Data
Your data is used to process transactions, fulfill orders, coordinate deliveries, and communicate with you about your account. We never sell your personal information to third parties.
3. Data Sharing & Payments
We share necessary fulfillment details (like delivery address and phone number) with artisans and courier partners to ensure safe delivery. Online payments are securely processed through certified, PCI-DSS compliant payment gateways (such as Paymob), supporting credit cards and Egyptian mobile wallets. We never store full card numbers on our servers.
4. Security Measures
We implement robust security protocols, including encryption and secure server environments, to protect your sensitive data from unauthorized access.
5. Your Privacy Rights
You have the right to access, correct, or delete your personal information at any time. You can manage your notification preferences directly in your profile settings.
6. Account & Data Deletion
You may permanently delete your account and associated personal data at any time directly within the application under Profile Settings > Delete Account. Alternatively, you can submit an account deletion request by emailing support@giftisan.com or contacting us through our online support form. Upon deletion, your profile, authentication credentials, addresses, and saved preferences are permanently removed.
Want more details?
We are happy to provide detailed information about our data encryption and security standards.
Contact Support